Manufacturer Defect Warranty Argument Generator

Charge a 'Claim Management Fee' ($350–$500). Navigating the GAF or OC warranty packet, performing the shingle-pull for lab analysis, and providing technical photos is a professional service that most homeowners can't do themselves—position it as an 'Expert Advocate' service.

Manufacturers won't pay for high-nailing or lack of venting. Being able to technically identify a delamination defect before the manufacturer's rep arrives protects your reputation and ensures you don't waste time on claims that will be denied for 'Installer Error.'

If a claim only covers 20% of the material cost, the homeowner still has to pay you for 100% of the labor. Frame the manufacturer's payout as a 'Down Payment' on a proper replacement to ensure your full company profit is protected.